I have an app developed with apache cordova. it works perfectly on my device and on the simulator, but when i send it for approval, the blackberry people tell me:

"Dear BlackBerry World Vendor,

Unfortunately Release '' from your product 'name app' has not passed testing and therefore cannot be approved for sale through BlackBerry World.

After launching your application, it's stuck on the splash screen. Please fix the issue.

Thank you for your understanding in this matter,


The BlackBerry World™ Team"

does somebody know what is happening?