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Thread: Mobility site speed

  1. #1
    Founding Member Scandiman's Avatar
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    Default Mobility site speed

    Has Mobility been sporadically slow to access the past several days for everyone or is it just me? Some days like today are painfully slow....then fast...then slow.....then nothing....then fast.... Not having the same issues on other sites.

  2. #2
    Mobility Regular capt. ahab's Avatar
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    I've noticed this too. Thought it was just on my end.

  3. #3
    Mobi Site Trader rob's Avatar
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    Quote Originally Posted by Scandiman View Post
    Has Mobility been sporadically slow to access the past several days for everyone or is it just me? Some days like today are painfully slow....then fast...then slow.....then nothing....then fast.... Not having the same issues on other sites.

    you obviously dont visit NP .. that site is down 2-4 hrs a day everyday almost without fail.

    mobility has been slow at times but not very often

    cheers
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  4. #4
    Founding Member Scandiman's Avatar
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    Quote Originally Posted by rob View Post
    you obviously dont visit NP .. that site is down 2-4 hrs a day everyday almost without fail.

    mobility has been slow at times but not very often

    cheers
    rob
    I definitely don't visit there as often as here, but a crap situation like theirs isn't what I'd want measure up against for Mobility. It's the inconsistency of the situation that is most frustrating. The home page can load really fast, then I click new posts and wait 20-30 seconds for the page to load...or vice versa, it's all over the map for me lately.

  5. #5
    Senior Member developmy.mobi's Avatar
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    pretty fast for me

  6. #6
    Senior Member noonoo1's Avatar
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    Yes I have noticed this also Scandi. I thought it was my end as well, then I checked other forums speed of loading. I then thought to myself the grass isn't always greener on the other side.I believe np does it's maintainance every day between 9-10 gmt

  7. #7
    Administrator Andres Kello's Avatar
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    Thanks for letting me know, folks, I'll bring it up with Arvixe and see what they uncover.

    Will report back as soon as I hear from them.
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  8. #8
    Senior Member seanboy's Avatar
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    It was really slow a few days ago. So far, so good today..

  9. #9
    Administrator Andres Kello's Avatar
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    Hi folks, I've heard back from Arvixe:

    Hello Andres,

    We haven't noticed anything in our monitoring reports. Can you please have them do this?

    When they notice a slowdown, have them go to:

    http://stats.deer.arvixe.com and note the load.

    Generally a load of less than 1.0 is stellar. According to some, the load can go up to the number or processes and the server still provides fast service (the server has 8 processes). However, we've seen slowdowns at 8 so we try to make sure no server goes above 2-3 load (especially a business server). At the time of writing this, the load is 0.53.

    If the load is down at a time your customers are having speed issues, then we need to be looking at the datacenter and links between their ISP and the datacenter rather than the server itself.

    Regards,
    Arvand Sabetian
    So next time we're running slow, please check the load on our server and post it here so I can follow up with Arvixe.

    Thanks!
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  10. #10
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    Works good for me
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  11. #11
    Founding Member Scandiman's Avatar
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    Quote Originally Posted by Arvixe
    If the load is down at a time your customers are having speed issues, then we need to be looking at the datacenter and links between their ISP and the datacenter rather than the server itself.
    Andres, I'm thinking this might have been the issue in my instance since I had a similar problem in the past where only hostgator sites were running slow or not loading at all for me, and the problem was Comcast having connection issues with one internet trunk. But whatever was going on recently for me, everything seems back to normal.

  12. #12
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    Working fine for me.

  13. #13
    Founding Member Scandiman's Avatar
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    Just an FYI Andres, a few minutes before 9 AM Pacific Mobility went dead. When I got back in I was the only member logged in, so clearly it wasn't just on my end this time.

    Here's the load read, but it's a few minutes later... 09:03:16 up 11 min, 0 users, load average: 0.96, 1.63, 1.03

  14. #14
    Administrator Andres Kello's Avatar
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    Quote Originally Posted by Scandiman View Post
    Just an FYI Andres, a few minutes before 9 AM Pacific Mobility went dead. When I got back in I was the only member logged in, so clearly it wasn't just on my end this time.

    Here's the load read, but it's a few minutes later... 09:03:16 up 11 min, 0 users, load average: 0.96, 1.63, 1.03
    Thanks for letting me know, Paul, I'll check with Arvixe.
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  15. #15
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    stats.deer.arvixe.com

    10:27:45 up 1:35, 0 users, load average: 1.03, 1.02, 0.95

    This is from a minute ago... just in case it's of any use to you.. (in the UK via Virgin Media 50MB Broadband)

    I've not noticed any problems accessing the site or with speed to be honest.

  16. #16
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    stats.deer.arvixe.com

    01:59:27 up 11 days, 17:07, 1 user, load average: 3.19, 2.99, 3.00

    cPanel Login: Here
    WHM (Reseller) Login: Here
    Webmail Login: Here





    been slow for a couple of days (intermittent) and the above numbers show this...

    (UK)

  17. #17
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    And again......

    stats.deer.arvixe.com

    02:02:39 up 11 days, 17:10, 1 user, load average: 3.23, 3.06, 3.02

  18. #18
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    And again....

    stats.deer.arvixe.com

    02:03:52 up 11 days, 17:11, 1 user, load average: 3.45, 3.14, 3.04



    And again.....

    stats.deer.arvixe.com

    02:05:09 up 11 days, 17:13, 1 user, load average: 3.54, 3.22, 3.08

  19. #19
    Administrator Andres Kello's Avatar
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    Thanks for reporting this, Gary.

    The load has clearly increased significantly on this server (from an average of 1 to an average of over 3), so that might be what's causing the slowdown.

    I've reported it to the owner of Arvixe and requested a permanent fix to this issue.

    I'll advise as soon as I hear back.
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  20. #20
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    In the interests of full disclosure; I have noticed that my internet speed is slower than it should be right across the board this morning.... it may be a local issue affecting my service?

  21. #21
    Administrator Andres Kello's Avatar
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    Quote Originally Posted by newdomainer View Post
    In the interests of full disclosure; I have noticed that my internet speed is slower than it should be right across the board this morning.... it may be a local issue affecting my service?
    Perhaps, but it still doesn't explain the high load on the server.
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  22. #22
    Administrator Andres Kello's Avatar
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    Quote Originally Posted by Andres View Post
    Perhaps, but it still doesn't explain the high load on the server.
    Arvixe have advised that they have been consistently monitoring our server and discontinuing all problems as they arise.

    The load is now back to normal at around 1.

    Please continue to report if you notice slow load times or anything out of the ordinary as I want to make sure we are running as smoothly as possible.
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  23. #23
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    latest:

    stats.deer.arvixe.com

    03:58:52 up 12 days, 19:06, 0 users, load average: 1.08, 1.06, 0.94

  24. #24
    Founding Member Scandiman's Avatar
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    been slow for me today, perhaps this is why?

    load average: 3.13, 3.22, 3.29

  25. #25
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    stats.deer.arvixe.com

    13:41:48 up 31 days, 4:49, 0 users, load average: 2.89, 3.04, 3.16

    cPanel Login: Here
    WHM (Reseller) Login: Here
    Webmail Login: Here

    (FROM THE UK)

    That said, I haven't been noticing any problems today....

  26. #26
    Administrator Andres Kello's Avatar
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    Quote Originally Posted by Scandiman View Post
    been slow for me today, perhaps this is why?

    load average: 3.13, 3.22, 3.29
    The problem seems to have been resolved:
    Quote Originally Posted by Arvixe
    Hello,

    There was heavy load on the MySQL server. I restarted the server to reset any lost processes that were causing the problems, let me know if this increases speeds for you. Also, the load should drop to a more appropriate level for a BusinessClass server.

    Thank you for contacting us.

    Regards,
    Steve H.
    Please confirm on your end.
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  27. #27
    Founding Member Scandiman's Avatar
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    now a bit better...

    14:06:17 up 31 days, 5:14, 1 user, load average: 1.89, 1.83, 2.44

  28. #28
    Mobility Regular Pitchman101's Avatar
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    Is anyone else having slow server issues besides me on mobility?. My other aps and windows are running smooth but mobility is taking a long time to open or load.

  29. #29
    Founding Member Scandiman's Avatar
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    stats.deer.arvixe.com

    07:19:11 up 1 day, 7:07, 0 users, load average: 19.62, 35.40, 26.52

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