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Thread: Major Problem

  1. #1
    Senior Member Work In Progress's Avatar
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    Florida
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    Default Major Problem

    I hate to be the bearer of bad news, but....

    I just tried to publish a new update on datinghelp and now have no site. I thought it was a simple permission, as usual. Changed it and nothing. My files are all empty in my cpanel. MSG sitebuilder gives an error when I try to publish.

    Please help ASAP.
    Thanks,
    Mark
    user: datinghelp


  2. #2
    Senior Member Work In Progress's Avatar
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    Default

    Quote Originally Posted by Work In Progress View Post
    I hate to be the bearer of bad news, but....

    I just tried to publish a new update on datinghelp and now have no site. I thought it was a simple permission, as usual. Changed it and nothing. My files are all empty in my cpanel. MSG sitebuilder gives an error when I try to publish.

    Please help ASAP.
    Thanks,
    Mark
    user: datinghelp
    Please let me know you've seen this and are working on it. It seems I can't publish any updates from any sites. I tried another work in progress site and the file transfer failed on that (and left my files all empty in my cpanel)

    Not good. Another mobi site down, simply because I want to improve it.


  3. #3
    Akmin Technologies
    Join Date
    Feb 2008
    Posts
    88

    Default

    We have verified the issue, when we try to publish the website we are getting the following error message,

    - Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    -

    This error is related to hosting, so please contact your hosting provider to solve the issue.
    Also feel free to visit http://forums.mobisitegalore.com

  4. #4
    Senior Member Work In Progress's Avatar
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    Default

    The error you have stated is simply the permission problem I always have (and have documented many times over to support...) I have changed permission and I can see the files are now correct and updated. MANY THANKS!

    What has been causing this publishing issue? As reported, I had another site I was working on doing the same thing. It was there one minute. I made an update, republished, and my files were all empty with no site at all. This had nothing to do with permissions. I was able to download files and ftp them myself, but every time I used sitebuilder publish, they would be wiped out again. Sure hope this has been permanently fixed!

    By the way....I just tried the other site I've been working on and it published right as well! Good news!
    Quote Originally Posted by mobiSiteGalore View Post
    We have verified the issue, when we try to publish the website we are getting the following error message,

    - Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    -

    This error is related to hosting, so please contact your hosting provider to solve the issue.
    Last edited by Work In Progress; 08-07-2008 at 06:34 PM.


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