Does decktrade ever validate your campaign.

[jay32]

I made up a campaign nearly 3weeks back, Put some money on my campaign via my credit card, Well they took the money from my credit card, but it says "Campaign pending approval" i've email decktrade and millennialmedia on several occasions. Guess what they don't answer GRRR. Im gona have to contact my credit card company now and try get my money back. Wish i put me campaign on admob never had an issue with them.

[Scandiman]

jay32, I've invited someone from MillennialMedia to join and address your issues.

[jay32]

Thank you. Hope we can get this sorted out.

[jay32]

Well don't look like there intrested, still no reply via email, and pending.

[Scandiman]

Well don't look like there intrested, still no reply via email, and pending.
No reply to my e-mail either. If I were you I'd do what's needed to get your money back.

[*james*]

This forum is proving great for sharing info like this - good to know that adshandy and decktrade are unreliable ... spread the word!

[jay32]

i've spoken to decktrade, had a good chat on the phone and me campaign has now been approved.

[Scandiman]

so why did it take them so long?

[epc]

Hi Everyone,

Apologies for your experience, I am hoping our team resolved your questions promptly. It looks like we reached out via email and phone several times, but may have had an incorrect email address initially.

Let me know if you have any further questions. Our team is extremely reliable and responsive and are here to help you.

Thank you.